If you need assistance with the TCT platform, our support team is here to help. Below are the main contacts and ways to get in touch:
๐งโ๐ผ Ana MariaAgache โ Head of Support
Escalation point for urgent or unresolved system issues.
๐ง [email protected]
๐งโ๐ผ Dan Gafiศa โ Support Coordinator
Your primary contact for day-to-day support and optimizations.
๐ง [email protected]
๐งโ๐ผ Simona Bocanet โ Mapping & Matching
Handles data matching between suppliers and your content
๐ง [email protected]
๐ฎ General Support
Submit a ticket via our Support Portal
Email us directly at [email protected]
Phone: +40 332 441725
(Business hours: MondayโFriday, 09:00โ18:00 EET)